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Today, DocuSign permissions from the DocuSign integration via the AppSource only works at the user level. When assigned to a team, the members of that team do not inherit that level of access. For example, we want our agents to be able to create DocuSign documents via Dynamics 365 Customer Service but gives others in the organization the ability to see them in Dynamics 365. Today, we need to assign that capability on a user-by-user basis. DocuSign has a similar ticket in their queue (DYN-232). Thanks!

Category: Admin Center
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