1
Add Review Rate metrics to the Case Management reports. This metrics will reflect how many cases have been reviewed out of the total number of cases available for review over a specific time range
STATUS DETAILS
Completed
Administrator
Thank you for this valuable feedback. We are happy to announce that we released "Agent Review Rate" to the Case Management report in Nov 2023.
Please refer to the following link for more information: https://learn.microsoft.com/en-us/dynamics365/fraud-protection/case-management-overview
Best regards,
DFP Team