- Experience Dynamics 365
- Microsoft Social Engagement
- User Experience
- Implement suggested replies based on machine learning
Implement suggested replies based on machine learning
Suggested Fri, 19 Aug 2016 02:06:14 GMT
Category: User Experience
Instead of canned responses implement reply suggestions based on machine learning and what responses have been sent in the past to these kinds of messages. So when I reply to a e.g. a question present me with answers I or other team members have given in the past and let me select the appropriate one.
Canned Responses are currently not planned for upcoming releases. Please vote if you would like to see this Feature adressed.
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