On a Sales Return Order (and a Purchase Return Order) you can a 'Return Reason Code' onto the Line.
That 'Return Reason Code' has the ability to specify a Location Code. This is to enable you to handle Return Logistics n a seperate Location in order to segregate potentially un-saleable stock.

This is all good...

However if you use the "Get Posted Document Lines to Reverse" page action to create the Return Order Lines and then apply a 'Return Reason Code' that changes the 'Location Code' on the Line and the associated Item is Item Tracked you get the following error:

"Item tracking is defined for item xxxx in the Sales Line. You must delete the existing item tracking before modifying or deleting the Sales Line."

So you then have to delete all the Item Tracking, apply the Return Reason Code, and then re apply the Item Tracking.

Users complain when you try and explain this to them...
Category: Sales
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team



This will be extremely helpful when changing the location code on a sales order/return order with a WMS controlled location with directed pick and put-aways and lot tracking. It is extremely cumbersome and time consuming to correct an invoice by creating a sales return using copy document (which copies lot numbers), receiving and putting away and then creating a new sales order, create shipment, pick and ship and invoice with WMS controlled locations. Using a non WMS location is a workaround, but this workaround is made unusable by not being able to change the location code with lot numbers assigned.

Category: Sales


We are aware if we are deleting a item line so item tracking must be deleted automatically instead of modification and do it manual, if we want to modify we go manually

Category: Sales