The "Terms of Delivery" field, which is dual-written from Finance and Operations (F&O), should be available by default on the Account form in the UI, similar to the "Terms of Payment" and "Method of Payment" fields. As re-iterated in the call the Technical team are fully aware and capable of adding the filed via customization. However as it’s a customization to standard we have to highlight to the customer as CR (costs and implications of future software update).