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I have two suggestions relating to the Ratings and Reviews feature on Site Builder:
- One of the big third-party review services (Power Reviews) has a feature where a customer is sent an email upon purchase to review the purchased product. I believe such a feature will boost customer engagement and increase the likelihood of capturing a product review from a customer.
- Currently, ratings for products show up in product list pages, search results, category pages, and elsewhere. This is great. However, products that have not been rated do not show a rating stars bar. I would suggest, for page consistency, that products that have not been rated still show a stars bar that has the stars greyed out and shows a (0) next to the stars bar indicating there have not yet been any ratings. If there is a category page where none of the products have been rated, it can appear to a shopper as though no ratings module exists.
STATUS DETAILS
Needs Votes
Administrator
Thank you for the idea! Additional votes are needed to help in prioritization. The team will continue to monitor and review demand for this feature.