The wording inside the Duplicate Detection box is misleading, and should be changed. The wording currently reads "To create a new record instead, click Continue" when this box appears, but also provides users with options to match existing accounts and contacts right above. This is misleading because users are asked to do two different things in this box, and most likely will assume that pressing "continue" will create new accounts and contact records. It would be better if the wording in this box was made more clear so users could more easily follow the instructions.
Category: General
Needs Votes