2
When the chat bot is started there is a default text ' An agent will be with you in a moment.' This appears before our initial topic greetings
Is there a way to configure this text or have the option to remove this entirely?
STATUS DETAILS
Completed
Administrator on 5/15/2023 5:40:05 AM
Please follow this following document to customize the "Agent assigned to a conversation" automated message -
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-automated-message?tabs=customerserviceadmincenter