Below was the query from the Client on limiting the number of emails being sent by a user:

I'm looking for a way to set a limit on the number of emails a user can generate from direct mail or quick campaigns. Please let us know if this feature is available OOTB or will be considered as an Enhancement request.

Here is the Business use case provided by the Client: ===================================================================

Our Advising team has defined a best practice that emails sent from direct mail or quick campaigns be limited to 50 recipients. Communications to larger audiences should be completed via customer journeys. This allows for minimal, targeted, streamlined communications but also allows non-journey users to efficiently communicate with a group of students. Ideally, different limits could be set per team.


Category: Email
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