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Toyota Motors Europe is currently using Customer Voice product to design and distribute the survey to their customers across different countries in Europe.


In one of the questions we have added a Toyota email address and because of @ it automatically creates it as a mailto expression, but we don't want it to turn into a hyperlink because it's an opt out question and draws customers attention and increases the number of customers opting out of our future surveys.

We want to have an option of removing the hyperlink.


It will be nice to have this feature in upcoming customer voice release.


We have discussed this with MS team against ticket no - TrackingID#2304270050001695 and they suggested to post this here as an idea.

Category: Survey Design
STATUS DETAILS
New