Once the recipient opens the email in the inbox and hovers over the link with his mouse, the redirect link is displayed. This is a URL with random characters, like this example:
https://6d9fdf51da054e62bd4743a6btcf2aaf3.svc.dynamics.com/t/t/FdbVlxti4aMSIBZDFdknBCc5A4wESmXdxEAXfJoLLRQx/VC4FfIW1IivoK5vfUKZ0zevxOho8cIGpjMQeqjpvjcj8x
This looks insecure and unreliable and recipients are less likely to click on the link because they don't trust it.
Other marketing tools allow to add a prefix in front of the url, for example the sender domain. The redirect link would look like this then:
https://.6d9fdf51da054e62bd4743a6btcf2aaf3.svc.dynamics.com/t/t/FdbVlxti4aMSIBZDFdknBCc5A4wESmXdxEAXfJoLLRQx/VC4FfIW1IivoK5vfUKZ0zevxOho8cIGpjMQeqjpvjcj8x
Comments
This function is also of great importance to us. In times of large volumes of spam emails, this function can increase customer confidence in the emails we send via Customer Insights. It is a standard feature of other email marketing tools. I would be very pleased if you would implement this feature soon!
Category: Email
With outbound marketing, the Subscription Center page is hosted on the portal used by D365 Marketing. We are able to personalize the portal domain so that the Subscription Center appears on the Customer's domain.
The new Preference Page used for Real Time Marketing does not host the page on the Portal. Instead, the page uses the domain : https://public-usa.mkt.dynamics.com
Customers are trained to look at details like the domain to trust that the page/form is legit and not a phishing ploy or scam. This is especially important in industries like healthcare and finance.
Please give us a method to personalize the domain used for the Preference Page.
Category: Email
Please allow us to personalize the domain used for the out of box Preference Page in D365 Marketing used for Real Time. In outbound marketing, the subscription center page was hosted by the portal that was setup with D365 Marketing and we could personalize that.
For example, instead of "https://public-usa.mkt.dynamics.com"
We could use "https://preferences.companydomain.com"
This is essential these days when customers are looking for phishing and other scams. They want to see the company's domain that they know and trust.
Category: Email
Please implement a custom URL also for preference center forms. In addition it should be possible (like in OBM) to update contact fields within a preference center form and such a form should be hosted using JavaScript code on individual websites.Suggested by MS support to create an idea so this also gets implemented.Thanks,Karin
Category: Email
When publishing a standalone page using a Real-time form, the page URL is not customizable and uses the following format, which is not ideal: [https://assets-usa.mkt.dynamics.com/45166-85c3-42ef-8eba-046b896255/digitalassets/standaloneforms/b0a385-bd86-ef11-ac21-6045bdd5ed]Similar to the functionality in Marketing Pages within Outbound Marketing, I would like to customize the partial URL.
Category: Email
With spam text messages becoming increasingly prevalent, it'd be great if we're able to setup a custom domain to use for the automatic SMS short linking so the link is considered more trustworthy by our message recipients.Could also be useful in shortening the out of the box oce.tx.ms domain even further.
Category: Email
Currently, no option to customize the following URL in the default preference center of Dynamics 365 Customer Insights - Journeys.https://public-jpn.mkt.dynamics.com/api/v2.0/preferencecenter/*****The feature to customize the URL for the default preference center would be more useful. Please consider implementing this feature.
Category: Email
Is this idea being considered for implementation? This would be valuable to us.
Category: Email
Just as important is to allow for custom CNAME domains for email links... for that same reason. Customers don't click on email links because of the long tracking URL.Most votes for this are on a very old idea here, sad to see this not implemented yet:https://experience.dynamics.com/ideas/idea/?ideaid=9c0249ae-3e12-eb11-8441-0003ff68a0b0
Category: Email
Hello,We have a similar issue but our wish is to see the link/ url inserted in the SMS message field as it is. ( which has the brand name in it). We to insert the link in the SMS, but when when we send it out or even in the preview the link appears different/ short.The issue is because of Spam activities the customers are very cautious of these unknown/ weird looking links and would most definitely not open them until they know it's our brand link.
Category: Email
Administrator on 2/24/2025 1:04:39 PM
Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.
Sincerely,
PM, Dynamics 365 Marketing