Please ensure that all insights, such as "Form Visited" work correctly.
I just submitted a ticket, but I was redirected to the Idea website. I created a Lead Generation form and embedded it on my website. A visitor accesses this form and submits it. The generated lead should therefore have 1. a visit and 2. a form submission because they did both. However, currently, the newly generated lead does not display "Form Visited" in the insights overview on the Lead entity.
If I create a new form that includes both entities (Contact and Lead), which is available in preview, I experience the same issue on both entities.
Comments
Referring to this document, I believe most users expect it to work this way:https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-analytics
Category: Marketing Pages, Forms, and Surveys