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In D365 Finance & Operations, the Commission settlement on payment feature works correctly for standard sales orders, but not for project sales orders and project invoices.

When invoicing through project invoice proposals:

  • Commission settlement changes from “On payment” to “On invoice”
  • Invoice amount is not populated
  • CommissionAccruing is not updated, even after payment

This creates inconsistent behavior between standard sales invoices and project invoices, although both represent customer sales.

Since customers using projects must rely on project sales orders, using standard sales orders is not a viable workaround.

Expected Behavior:

Commission logic (including “On payment” settlement and accruals) should work consistently for both sales orders and project sales orders, without requiring customization.

Business Impact:

  • Incorrect commission tracking for project-based sales
  • Limitation in using standard commission functionality with projects

Request:

Enhance the standard system to support Commission settlement on payment for project invoices, ensuring consistent behavior across all sales scenarios.

STATUS DETAILS
New