111

When running the customer reimbursement functionality, the system does not take into consideration any filter on Customer transactions, while the full customer credit balance will be reimbursed. It would be nice to have those filters working properly.

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Microsoft.

Comments

V

Currently our AR team need to manage customer transactions across 3 businesses, with plans of getting more businesses onto the Finance and Operations platform.


This function would help immensely to ensure credits are accurately refunded to our customers without having to do manual work arounds.


The ability to refund a particular credit transaction is a common scenario in managing Accounts Receivable.

Category: Accounts Receivable

V

Testing this again today using both the voucher and/or the invoice number to try to pull in the specific invoice and both times the entire customer credits were reimbursed to the vendor customer. This would be an amazing function for our client if it worked by transaction.

Category: Accounts Receivable

V

It used to take into account the filters, but has changed just recently.

Category: Accounts Receivable

V

Any update on this idea to consider filters on Customer transactions?

Category: Accounts Receivable

V

This is a requested feature as there might be single credit notes to customer that requires payout. With the introduction of the new ISO20022 format, at least for Norway, we have lost the possibility to pay directly from the AR payment journal. Reimbursement through the AP module is the only solution.

Category: Accounts Receivable

V

Or at least take the Filter options off so they are not misleading

Category: Accounts Receivable