We are currently testing the Agent Playground, which is a great and promising tool for building agents that we can provide to our customers. However, there are two major limitations that are currently holding us back.

1. Agent performance and speed

The overall execution speed of Business Central Agents is very very slow. Compared to Microsoft 365 Copilot, ChatGPT, or agentic tools such as Claude Code, Codex, or even OpenClaw, Business Central Agents feel significantly slower taking minutes—even when executing a single tasks with no other tasks in the system.

We tested several scenarios to better understand the behavior, such as:

• Time registration
• Customer duplicate checks

In all cases, the response time was noticeably slower than expected, which negatively impacts usability and user confidence.

2. Missing interactive response capabilities

During our tests, we observed that the underlying LLM asks follow-up questions, but there is currently no interface that allows the user to respond to these questions.

At the moment:

• The agent cannot request a simple Yes/No confirmation.
• For more complex tasks (e.g., time registration), there is no way to enter additional required information interactively.
• The only possible interaction is to start a completely new task, which breaks the natural flow of the conversation.

It would be a major improvement if agents could:

• Ask questions and allow direct written responses
• Support simple confirmation dialogs (Yes/No)
• Request structured input for complex tasks

An even better experience would be native UI support for lookups. For example:

• During time registration, the agent could prompt for Job and Job Task
• The Job Task lookup should automatically be filtered based on the previously selected Job

This kind of guided, context-aware interaction would make Business Central Agents far more powerful, intuitive, and competitive with other modern agent platforms.