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Customize proactive chat popup text

Anthony Fuentes on 12/15/2020 7:02:58 PM
When the proactive chat shows, the top half of the popup says "Welcome to Live chat support!". I would like to be able to customize that text.
Category: Live Chat
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 8/14/2023 9:36:08 PM

This functionality is now available on our upgraded Live Chat Widget. Please check the following documentation links for further details:

Docs: Develop a custom live chat widget | Microsoft Learn

Github: omnichannel-chat-widget/docs/customizations/getstarted.md at main · microsoft/omnichannel-chat-widget · GitHub

Jessica Li

Product Manager

Comments

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RE: Customize proactive chat popup text

Emilia Nguyen on 3/19/2021 6:47:48 AM

I think this is very essential

Category: Live Chat

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