When setting up a trial of the marketing app, the setup experience will show orgs that are available in your subscription for trying out the marketing app. Included in this list are CDS instances, which will not work since they do not have many of the core system entities that the marketing app relies on (such as leads, marketing lists, etc.). If a person tries to deploy a marketing trial on a CDS instance, it will fail after several hours with the message "System deployment failed." Therefore, CDS instances should not be displayed as an option for setting up marketing trials.

Needs Votes
Ideas Administrator

On the roadmap; no specific ETA.



It seems that a new org is provisioned for the marketing app trial, regardless of which org you select at the beginning of the setup experience. Even though the setup said "System deployment failed" I was still able to locate a new trial of D365 that was created by the marketing trial, and it appears it did succeed anyway. So perhaps my suggestion would be to remove the org picker at the beginning of the marketing app setup and make it clear that a new org is being provisioned.

Category: Setup & Upgrades