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Dual Write does not integrate Work Orders between Dyn365F&O - Asset Management with Dyn365 Field Service.

When the customer uses both solutions, it is very important that there is a bidirectional integration that updates the Work Orders.

Because the field technicians use Field Service and the repair workshop technicians use Asset Management and it is required to be able to have all the information of the Work Orders in Asset Management to be able to invoice and have all history of each piece of equipment in Dynamics 365F&O.

Also for the Work Orders generated from the Maintenance Plan in Asset Management can be managed in Field Service by field technicians.


Thank you.

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