When using sales return order, it can happen that the qty to invoice (credit) is different from the returned qty.

Ex : a customer returns 10 pcs but only 6 can be "invoiced" (credited).

As the total qty invoiced is not equal to the quantity to invoice, the sales return order remains open and will never be deleted.

An action should be available to force the "closure" of the order. Ideally the same action should be available for sales and purchase orders

Category: Sales
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team