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Our organization is starting to use captured forms as the main lead generation tool for campaigns.
The functionality works great but setting up the form is a process that takes too much time. The reason being:
Every time we capture a Country dropdown field we are required to map each single country to our CRM list. This takes anywhere from 20 to 30 minutes. Dynamics is always refreshing after a country is mapped.
My idea is that you enable form duplication for Captured forms or set up a different matching strategy for dropdowns.
Thanks.
The functionality works great but setting up the form is a process that takes too much time. The reason being:
Every time we capture a Country dropdown field we are required to map each single country to our CRM list. This takes anywhere from 20 to 30 minutes. Dynamics is always refreshing after a country is mapped.
My idea is that you enable form duplication for Captured forms or set up a different matching strategy for dropdowns.
Thanks.
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