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We would like to create a return order for an item without the customer should return the item psysically.
Today BC will put the item into a location and you should manuel adjust this away down to have your inventory correct.
It could be great if BC could handle RMA the way Finance and Operation does. See this link: https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/sales-returns
Today BC will put the item into a location and you should manuel adjust this away down to have your inventory correct.
It could be great if BC could handle RMA the way Finance and Operation does. See this link: https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/sales-returns
STATUS DETAILS
Needs Votes
Comments
This feature will help companies register defective products and provide compensations for the customers.
The methods from finance and operations are very operational, compared to current BC features that don't allow this without difficult workarounds.
Please help, this will be most helpful.
Category: Sales
This is a feature that most users needs
Category: Sales
Business Central Team (administrator)
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team