63

Since the platform 27 update the possibility to update product item numbers has been depreciated. Product numbers can still be updated however. As advised by Microsoft we want to keep our product numbers alligned with the item number of a product over all our entities. We have cases where we need to update the product number of a product. For example when a new product is added, a transaction is made and we find out the initital product and item number where entered incorrectly. As soon as there has been a transaction, we are no longer able to correct it. This is now no longer possible without creating discrepancy between the product number and the item number or by creating a totally new product in all entities.

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. 

We removed the possibility to rename the product item number in 10.0.0 as it lead to data corruption cases: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/migration-upgrade/deprecated-features#renaming-released-products

We would consider enabling it again with some restrictions for specific cases. If you vote the idea, we would appreciate if you can add in the comments what is the scenario you are trying to enable (what is the reason why you need to update the item number) and if there are any workarounds for your case. It will help us understand it better.

Sincerely,

Beatriz Nebot Gracia

Program manager, Microsoft

 

Comments

L

As with other comments on this idea - we have customers who have strong needs to be able to rename items that have been previously created incorrectly. Specifically those created on incorrect inventory units. We fully understand the complexity of changing the inventory unit once transactions exist but in these cases it makes sense to rename to a 'inactive' item number range and to re-create a new item the same as the renamed items' previous id so that upstream and downstream processes are not affected. This is particularly important in implementations where we have system integrated to each other and creating new items may or may not be possible or practical to do.


I also likely the idea of being able to inactivate an item. This can be done to a degree and we have seen the default order settings being set to stopped for processing. This works well but the item still pops up in all item lookups and only on saving do you get the error that it is stopped or later in processes wasting user's time. Ideally inactivate an item and remove it from view.

Category: Product Information Management

L

Item number rename issues can be mitigated by having a method to do the following:

Ability to specify item number during release to company
Ability to change item tracking dimension
Ability to change product dimension
Ability to change inventory dimension

The ability to adjust item problems would mitigate the need for item number renames.

One way to allow this is to verify all transactions closed and all on-hand zeroed out. The ability to delete product variants already allows this.

Category: Product Information Management

L

Category: Product Information Management