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Upon a recent ticket with Microsoft, I was informed that where the system breaks out all of the lines on the voucher when multiple different BusinessUnit values are used (the balancing financial dimension) as otherwise it would cause issues in determining the correct values for the other automatically created offsets. In summary this is normal expected behavior according to Microsoft.


However, the reality is that this behavior creates erroneous offsets that need to be cleaned up via another journal entry when the BusinesUnit is not an InterUnit.


The request is to correct the behavior of InterUnit posting so that only transactions are created when InterUnit balancing is needed. In our case we have Balancing Financial Dimension setup on our Ledger setup as BusisnessUnit but it's my understanding from the Microsoft Engineer I worked with when he tested using OperationUnit he experienced the same behavior.


It was the recommendation of my support engineer for this ticket that I put in this suggested change as it doesn't make sense for D365 to create offset that require clean up.


I was also shared a link to Issue 827740 which again Microsoft says this is not a bug but acknowledges to some extent the issue in the remarks. So, I know we are not the only ones seeing this.



Category: General Ledger
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