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The "createdDateTime" field from the "SalesTable" cannot be incorporated into the receipt email templates. This specific field is not listed among the available fields provided in the article referenced below. 

https://learn.microsoft.com/en-us/dynamics365/commerce/email-templates-transactions#order-placeholders-sales-order-level


Following a response from the Microsoft Support ticket, the recommendation was made to escalate the matter by submitting it as a product idea.


Also, I firmly believe that including the order creation date and time is not just a preference but an essential component that should be incorporated into every receipt. This crucial information not only enhances transparency but also serves as a vital reference point for both customers and businesses.

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