Create Posting profile.

Create 2nd posting profile for Default.

While doing customer payment journal we will select one posting profile and we will post it, later we will do the reimbursement for the same customer at this time it is considering the default customer posting profile. where there are two different accounts are mapped.

Accounts Receivable>> Payments>> Customer Payments.

Click on new and update Cust pay and go to lines.

Update the customer account and credit amount and select offset account type ledger and offset account cash payment.

Go to Payment tab and update posting profile is PR and save.

Post the customer payment.

Reimbursement

Accounts receivable >> Periodic tasks >> click on Reimbursement.

In reimbursement parameters page, select include customer with outstanding, filter with customer account.” customer” click on ok. Reimbursement process will complete.

• Accounts Receivable -- >Inquiries and reports-- >Customer-- > Customer to Ledger reconciliation.

• Generate report.

1.Example: Select any month data or small set of date (from date:10/9/2023 and to

date :10/10/2023) with include details option.

2.Select Include details option.

3.click on ok.

While generating the customer to ledger reconciliation report, when there is both customer balance and ledger balance in the report difference column is working fine, when there is no customer balance but there is a ledger balance in the report in this scenario also there is a value in difference column but when there is a customer balance but there is no ledger balance in the report in this scenario there is no value in the difference column.

Actual

Results:

While selecting include details option under customer to ledger reconciliation report unable to see accurate values and system shows zero difference on customer to ledger reconciliation report.

ACTUAL: Select any Example: Voucher number”00004”

Customer balance: 4,000

Ledger balance: 0.00

Difference: 0.00

Expected

Results:

While selecting include details option under customer to ledger reconciliation report, system should show correct difference values on customer to ledger reconciliation report.

Expected: Select any Example: Voucher number”00004”

Customer balance: 4,000

Ledger balance: 0.00

Difference: 4,000

Please fix the Report issue in the customer to ledger reconciliation report.