9
Overview:
Users will leverage the feature "Open in New Window" when on a call to remind them that they have a task to return to, or problem to address after the call is completed. When using this feature, the secondary (or child) window/s will disappear if the main (or parent) window is closed/reopened.
Replication steps:
- Open "All Sales Orders".
- Pick any order, and "View Details" for the customer account number.
- When All Customer form appears, use the "Open in new window" icon to open 'child' window.
- Go back to original ('parent') window ("All sales orders"), and "X" out.
- Now you should have only the Main Menu, and have a secondary child window (customers) open.
- Now, Re-open the "All sales orders" form (...or any form from the main menu); ISSUE: You will see that the secondary form of "Customers" form has also closed.
Request: Please consider preventing the child window/s from closing when another form is opened on the main menu.
Details:
Running D365 for Ops and Fin., Enterprise. Edition
Platform 11, App release 7.2
Thanks for your consideration.
STATUS DETAILS
Declined