5

FTI corrections should not be allowed to submitted for more than the current open amount on the FTI.


FTI200000714– original “corrected” invoice 

Original balance = 2882.50

Payments = 2,500.00

Balance remaining = 382.50


Invoice correction submitted to take line to 0.00.


Resulted in un-applying all previous payments leaving credit balance on customer account. 


FTI corrections should only allow invoice to be taken down to current available balance

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