1
When a member of the public selects a department that they would like to deal with, all other departments should disappear from the screen. As person making the return calls to a member of the public, I find that there is too much time scrolling up and down the page to see the remarks or comments made if any and to see the name and contact number. For example if the public member selects Passport services, there is no need for me to see anything else related to Sin cards or employment insurance etc. I should be able to key in on what the public member said and their contact information all on one page without having to scroll up and down.
STATUS DETAILS
New