When Customer creates a Main Account, customer get the Alert notification that a New Record has been created in the Action Center but when they click on the hyperlink in the Action Center they are unable to route to the Main Account which is Created.

After investigation the problem , Customer found that the SystemNotificationAction table json field(Data named) record is missing.

You see that json field has not recid and tablename values. After we fill this values with manual, we will go to correct record, success focus.