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Currently, emails sent from CRM don't appear in the sent folder in outlook when using the dynamics 365 app. This was a feature available in the Dynamics 365 add-in for outlook.

Please add this feature.
Category: General
STATUS DETAILS
Needs Votes

Comments

F

More customers are stressing on this feature to be added. As previous comments, this is a must have.

Category: General

F

This is very important. Please add this feature. Users are really frustrated because this is not working.

Category: General

F

This is a must have feature! It's the kind of thing that non-IT users cannot understand being missing (or IT folks in some cases) and might force a change in system.

Category: General

F

Lots of complaints from my users about loss of tracking functionality from previous Outlook Tracker versus new UI Dynamics 365 App for Outlook

Category: General

F

Consolidating this idea and other 5 similar ideas in one common entry.
Please feel free to vote the consolidated idea in order to show the joint impact:

Automatically track SENT e-mails via Dynamics 365 App for Outlook if a tracking token already exists
https://experience.dynamics.com/ideas/idea/?ideaid=629d4e9d-563e-eb11-8fed-0003ff68cf42

Category: General

F

Please add this feature it’s crazy we cannot do this automatically

Category: General