Microsoft Dynamics 365 provides a flexible Service Management solution through Project Operations that comprises a comprehensive suite of Service Management and reporting features, and is integrated well with the other modules thus extending into every area of an organization’s operations. However, the India tax features are currently not available for use in the Project Operation application, thus limiting the use of Dynamics 365 F&O by the fast growing service industry sector in India. In order to tap this business sector, it is required to integrate the India tax features in the Project Operations application and provide a complete Service Management solution that caters to the India legal requirements.

 

In current situation the partner must do the customization for now. Here are some documents that the partners can take reference. For a E2E code reference, the partner can refer to the GST integration with the existing transactions like purchase order/sales order/etc.

https://community.dynamics.com/365/dynamics-365-fasttrack/b/techtalks/posts/finance-and-operations-gst-gte-part-3---extending-gte-july-12-2019

https://download.microsoft.com/download/7/3/4/734cb45b-84b0-4381-92da-7bc0c8d11d36/GTEExtensionguides.pdf