Navigation path > Retail and Commerce > Inquiries and reports > sales reports > Top discounts report
The standard top discounts report is misleading to the user.
In the report there is a Discount ID and Discount Name, the user assumes based off those identifiers that you are referring to that specific discount, so when they look at the quantity column they believe that the quantity column reflects the number of times that said discount has been used.
However, in actual fact the quantity column refers to the sales quantity.
Comments
As a new customer to D365, the number of times a discount is used is very beneficial to help with marketing, sales promotion's, activations etc for stores and brands and helps leverage top contributors and collaborations. This allows the team to see what works and is trending and what is not. Please consider this change.
Category: Reports and analytics
We need the ability to have a report that informs the user of the top performing discounts by counting the number of times a discount has actually been used.
Category: Reports and analytics