4

Today it is possible to click on 'Share' in the upper right hand corner of any record.

This will generate a link that looks like this:

https://company.crm4.dynamics.com/main.aspx?appid=928303&forceUCI=1&pagetype=entityrecord&etn=opportuntiy&id=2938293&lid=2873827348


This link is then normally send by one user to some other user:

  • If the receiving user has a 'Sales Enterprise'-license and clicks on the link it will open in the 'Sales Hub'-app
  • If the receiving user has a 'Team Members'-license and clicks on the link it will open in the 'Sales Team Member'-app
  • If the receiving user has a 'Power Apps Premium'-license and clicks on the link it will display an error message that he or she has 'not an appropriate license' instead of opening in the custom app for that user


When the user with the 'Power App Premium' license manually searches for the opportunity it will be found and displayed.

When the user with the 'Power App Premium' license manually removes the 'appid'-part from the link it will also be displayed in the custom app without issue.


Feature request:

  • Remove the appid from the 'Email a link' functionality to make it work in all scenarios and with all license types
Category: General
STATUS DETAILS
New