94

The breadcrumb menu has been discontinued from Update 24 without warning. This is vital and the navigation menu bar to modules does not replace it's usefulness. The breadcrumb menu should also be clickable to return to previous areas. The module menus closes once you open a form and if you want to close the form and quickly go back in or to a form in the same area, you have to click the module menu again and search where you just came from. Very difficult on the eyes and speed of doing your job. search bar also is useless unless the user knows the correct terminology of D365. e.g. goods received not invoiced report is called Accrued Purchases excluding sales tax report

Category: User Experience
STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. It is unlikely the old breadcrumb will return in the navigation bar given the direction of Dynamics 365 and Office; however, a different variation and location of the breadcrumb is possible. 

Comments

J

Testing on PU34 and Application 10.0.10 (April) the breadcrumb is still there if it is re-activated in the performance options.

Hopefully Microsoft heard the hundreds (!) of votes in the different idea postings. Everything is said. We didn't have to repeat all arguments.

I am irritated now that some of the ideas are still "declined" and other ones are "under review". If we put all together we see that there is no acceptance for loosing the breadcrumb in the user community.

@Jason Green: We need an update about the status of the breadcrumb OR the "alternatives" which you described some month ago.

Thanks...

Category: User Experience

J

I don't really understand Microsoft's reasoning and logic behind removing the breadcrumbs in D365 to "align" with Microsoft Office. How can you compare the navigation complexity of D365 to any of the Office applications? Even this Experience website has a Breadcrumb navigation tool at the top. Does Microsoft plan on removing this as well to align with Microsoft Office?

Category: User Experience

J

Can you please provide a status on this issue?

Category: User Experience

J

I agree as well. Got this question today from a customer who was used to this feature during acceptance testing and is missing it greatly now in end user training sessions :-(

Category: User Experience

J

100% agree. As soon as we upgraded, users were complaining about the new navigation bar and luckily there's currently the setting to use the Legacy Navigation Bar. It's a huge loss to remove the breadcrumbs both for Business Users as well as IT Administrators.

Category: User Experience

J

I agree 100%... This is a very useful feature for both users and admins. You can still revert back through the "Client performance options" page (System administration > Setup > Client performance options > Enable legacy navigation bar) but even this option will be deprecated in April 2020. Please do not fully deprecate!

Category: User Experience

J

Please bring back the bread crumb as it is HIGHLY useful.
The bread crumb has high value as a visual aid: It's useful for new users to view the bread crumb as it reinforces the navigation path. New users are not familiar enough to know the name of the form/report in order to use the search pane.
I make note of the bread crumb myself when watching others present new functionality.
I always include the bread crumb in screenshots for:
PowerPoint presentations for the audience to reference
Emails when replying to an issue or informing a client
Easier than manually typing out; saves me time

Category: User Experience

J

Good additional arguments. Please all vote also there ...

https://experience.dynamics.com/ideas/idea/?ideaid=f2c2d57b-ec19-e711-80c0-00155d460d59

Hopefully we will get a positive answer about this really important User Experience requirement.

Prio 1: breadcrumb availability, Prio 2: breadcrumb clickability

Category: User Experience

J

I second this. Updates should NOT be REMOVING base functionality, especially when it comes to basic system navigation. Microsoft has seen this time and time again yet keep repeating the same mistake.

Tiles and workspaces are flashy and pretty for a light user perhaps but they are not always going to be the go-to answer for everything. And even (if) that were the case, you'd STILL need some sort of breadcrumb bar to show the user where they are at because tiles and workspaces make it even more obscure where you are in the system.

I'm already hearing from many people concerned about the removal of the breadcrumb bar as they were hopeful Platform 24 would have restored the clickable breadcrumb functionality. They are asking me if we can avoid this update as it will have a detrimental impact on users. Now that we are being force-fed updates, I can't say whether we can or not.

This should be treated as a Priority 1 Issue and addressed as soon as possible.

Category: User Experience