140

The breadcrumb menu has been discontinued from Update 24 without warning. This is vital and the navigation menu bar to modules does not replace it's usefulness. The breadcrumb menu should also be clickable to return to previous areas. The module menus closes once you open a form and if you want to close the form and quickly go back in or to a form in the same area, you have to click the module menu again and search where you just came from. Very difficult on the eyes and speed of doing your job. search bar also is useless unless the user knows the correct terminology of D365. e.g. goods received not invoiced report is called Accrued Purchases excluding sales tax report

Category: User Experience
STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. It is unlikely the old breadcrumb will return in the navigation bar given the direction of Dynamics 365 and Office; however, a different variation and location of the breadcrumb is possible. 

Comments

J

Removing breadcrumbs is one of the most ridiculous moves I've seen with this product. A small change has caused user complaints across the board. What's the status and/or justification?

Category: User Experience

J

Is the status "Under review" still relevant?


I think bread crumbs are relevant in the application. Many views have identical name but are located under different modules, which increases the risk for user wrongdoing.

Category: User Experience

J

Some screens look identical, and the only way to tell one from the other is to know how you arrived there. A breadcrumb trail is the an easy way to give meaning to where you are in the system especially for new users.

Category: User Experience

J

Hi,


Would be great with an update on this case.

Category: User Experience

J

Jason, can you please provide an update to this outage? This will cripple our users and support staff if we cannot get the breadcrumb menu back. We need to have a clear, consistent, and reliable menu path visible at all times when using Dynamics. This is a non-negotiable.

Category: User Experience

J

HELLO!?!??!?!?!?!??!?!??!? YOU GUYS OUT TAKING A SMOKE BREAK?? WHAT IS THE STATUS OF THIS?!?!?!!

Category: User Experience

J

@Jason Green You need to provide an update on this. The poor user experience your change has introduced is now three years+ in the making and STILL no resolution or response. Please provide an internal ticket number or DevOps task that we can reference going forward, your silence is deafening considering this is such a critical problem. There are 650+ votes on this spanning three separate requests:

This request:
Bring back the Breadcrumb menu
https://experience.dynamics.com/ideas/idea/?ideaid=752864bc-6657-e911-b047-0003ff68ea4d
105 votes

This request:
Make D365O breadcrumb clickable as in Windows Explorer
https://experience.dynamics.com/ideas/idea/?ideaid=f2c2d57b-ec19-e711-80c0-00155d460d59
527 Votes

And this request:
Keep breadcrumbs enabled in all future upgrades
https://experience.dynamics.com/ideas/idea/?ideaid=69893b08-b855-e911-b047-0003ff68b3fd
37 Votes

We need navigation, we need CLEAR navigation, and we need the ability to help support our users. There is nothing "lost" by giving people a menu path of where they are. I'm sorry this isn't how your marketing department wants users to use the tool, and I know your engineers have their own idea of how they want business to operate their ERP systems, but sometimes design and reality are not always in sync. Dynamics is not Word, and Dynamics is now PowerPoint. This is an ERP system which is inherently based on menus and hierarchy. Please provide an update ASAP.

Category: User Experience

J

Hello??? Where are we at with this guys?

Category: User Experience

J

Why is Microsoft not responding to these comments?

Category: User Experience

J

Testing on PU34 and Application 10.0.10 (April) the breadcrumb is still there if it is re-activated in the performance options.

Hopefully Microsoft heard the hundreds (!) of votes in the different idea postings. Everything is said. We didn't have to repeat all arguments.

I am irritated now that some of the ideas are still "declined" and other ones are "under review". If we put all together we see that there is no acceptance for loosing the breadcrumb in the user community.

@Jason Green: We need an update about the status of the breadcrumb OR the "alternatives" which you described some month ago.

Thanks...

Category: User Experience

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