17
E

Marketing dynamics Matching

Elaheh Farokhi on 3/9/2021 8:18:54 AM
My matching strategy for both lead and contact is an email address and I realize that form will update close leads and inactive contact if there are any.

Because of this sales team are not notified when Disqualify lead register again and Customer doesn't receive any email.

Could you please solve this problem?
Category: Marketing Pages, Forms, and Surveys
STATUS DETAILS
Planned
2024 Release Wave 1
Ideas Administrator

Administrator on 8/1/2022 11:04:46 AM

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, Petr, Microsoft

Comments

E

E

RE: Marketing dynamics Matching

Carolin Bergmayr on 8/26/2021 2:02:29 PM

Here's the link to the regarding forum discussion: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/418313/form-matching-strategy

I would recommend to add the field "statecode" to the "Lead Mapping"-Fields, so that customers can decide if they want to match inactive or active leads.

Category: Marketing Pages, Forms, and Surveys