Unlike SharePoint, there is no provision to submit a request/email from that screen so that designated admin for that CRM instance would receive an email to take it up for follow-up. For large enterprise not having this ability translates into lots of internal IT support tickets or increases the IT support call volume. Inclusion of following/at-least one feature/s would be a great value add -
a) Ability to submit access request on error screen to trigger an email to designated instance admin
b) Ability to customize out of the box Notification/Error page to accept the request form or a place holder to announce a custom message with support email/phone etc.
c) Ability to redirect to a custom URL configured by admin
Thanks.
Comments
We are facing similar kind of issue,When a non-licensed user attempts to access the Model-Driven Application, an error message is displayed. We want to customize the unauthorized access error message Error code: 0x80050016. However, I couldn't find any option to modify the message.I tried using custom JavaScript code to display the error on the form load event, but it's not working.My application has a custom pages that opens by default, followed by several entity views and forms as part of the site maps.Could anyone please provide suggestions on how to simplify the error message. To clarify, we aren't trying to fix the access error. We just want to display a custom error message to unlicensed users.
Category: Admin Center
Administrator
"Ability to submit access request from Dynamics' error screens to trigger an email to the designated environment admin." is a feature ask that we are waiting for more votes up for reconsideration.