Dynamics CRM The ribbon Workbench is a powerful tool; the problem is that some of the buttons of the ribbon are not customizable from there. As an example, we have some default buttons in a Subgrid: "Show all records" or "View associated records" and the behavior is not as expected; neither do they appear in the ribbon workbech so that we can customize or hide them. This is a problem and the behavior should be the same as the rest of the buttons.