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When an Email is tracked to CRM, auto-contact creation fails if the Display Name of the sender's email is longer than 50 Characters. We have found that when working with US Government departments, i.e. NASA and military groups, the sender's display name will often include their department, engineering group, additional abbreviations such as rank and which base/location they are affiliated with. We are frequently seeing contact creation fail as the display names become slightly larger than 50 characters.

It would be very useful if we were able to modify the max, or if the max was changed to 80 characters.

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