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Currently, there is no "system of truth" in place in BC-CRM native integration, with that being said, if a record is accidentally updated in both CRM and BC, the integration will simply skip this record and throw out an error saying there is a conflict.

we need this "system of truth" so the integration knows to use one system to override the other when there is a conflict.
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. We released this feature as part of the functionality in Auto-resolve Common Data Service conflicts in 2020 Release Wave 2.

Please refer to the following link for more information: 
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/smb/dynamics365-business-central/auto-resolve-common-data-service-conflicts 

 

Sincerely,
Business Central Team

Comments

T

Great Suggestion!

Category: Data Migrations