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Presently, we cannot add an attachment to a mail merge through CRM online. A possible work around may be to create a dynamic list for use by Outlook, but this is a fairly standard requirement for any kind of marketing campaign.
STATUS DETAILS
Declined
Comments
Thank you for your suggestion. We undertstand the difficulty involved in the process. This functionality is planned to be delivered in the next major release of CRM.
Regards.
This posting is provided "AS IS" with no warranties, and confers no rights.
Category: General
Administrator on 6/3/2019 8:10:16 PM
Thank you for your feedback.
We are not considering the suggestion at this time due to the following reason: Mail Merge is being deprecated
https://docs.microsoft.com/en-us/dynamics365/get-started/whats-new/customer-engagement/important-changes-coming#mail-merge-is-deprecated
Sincerely,
Christian Abeln, PM,
Microsoft.