User creates an Opportunity, adds Opportunity Products and uses up/down arrows in the inline editing grid to change the sequence of Opportunity Products. When the Quote is created from the Opportunity, Opportunity Products are transferred to Quote Products' in-line editing grid in a different sequence on the Quote.
The system sometimes creates duplicate values for the Opportunity Product/sequencenumber or the Quote Product/sequencenumber, which may be the root cause of the problem.
Comments
There is a workaround for this here: https://community.dynamics.com/crm/b/crminogic/archive/2012/12/21/add-mapping-for-custom-attribute-of-order-product-to-invoice-product I would agree that it would make sense for MS to add this in the default mapping listing, I cannot think of a reason this shouldn't be default.
Category: Account, Contact, Calendar and Activity Management
Administrator
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