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The "Number of Days Rented" field is not visible in the mobile app, despite being correctly configured in Dynamics 365 (D365) as a Recommended field for the Car Rental expense category.

Steps Taken / Configuration Details:

  • The field has been set as Recommended in the Expense Management configuration within D365.
  • The issue appears to be isolated to this specific field.
  • Other similarly configured fields, such as "Number of Nights" for the Hotel expense category, are displaying as expected in the mobile app.

Impact:

  • Mobile users are unable to input the number of days rented for car rental expenses, potentially leading to incomplete or inaccurate expense reports.

 

Steps to Reproduce:

  1. Navigate to:
  2. Expense management > Setup > General > Expense fields visibility (Expense reports re-imagined)

⚠️ Ensure that the company you're configuring is the same company used to test in the mobile app.

  1. Select Category:
  2. On the left panel, choose Car rental category.
  3. Field Configuration:
  • Locate the field: "Number of days rented"
  • Set the Visibility to "Recommended"
  • We also tested with other values like "Required", but the issue persists.



  1. Confirm Expense Category Type:
  2. Navigate to:
  3. Expense management > Setup > General > Expense categories
  • Active category: Car Rental
  • Inactive categories: 110-Sales-Car Rental, 210-Office-Car Rental
  • For each, open the category and check the “Expense type” field.
  • Value is set to “Car rental”



  1. Mobile App Testing:
  • Open the Expense Management mobile app
  • Go to the Expenses tab
  • Tap the "+" button to create a new expense
  • Click Skip (no receipt needed)
  • Select “Car rental” as the Expense category
  • Enter a Transaction amount
  • Leave or modify Currency, Transaction date, and Payment method
  • Tap “Add more details”
  1. Issue Observed:
  • The field “Number of days rented” is not visible in the app
  • That field appeared once exactly where I highlighted in yellow color



  1. Validation:
  • We confirmed the configuration is applied to the correct legal entity used in the app.

 

Additional Observation:

  • This issue appears to be specific to the Car Rental category.
  • For example, in the Hotel category, the field "Number of nights" is also set to "Recommended" and does appear in the mobile app as expected.
  • Steps to confirm:
  • Configure “Number of nights” for Hotel category in Expense fields visibility
  • Create a Hotel expense in the mobile app
  • Tap “Add more details”
  • Field does appear correctly


STATUS DETAILS
New