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The "Number of Days Rented" field is not visible in the mobile app, despite being correctly configured in Dynamics 365 (D365) as a Recommended field for the Car Rental expense category.
Steps Taken / Configuration Details:
- The field has been set as Recommended in the Expense Management configuration within D365.
- The issue appears to be isolated to this specific field.
- Other similarly configured fields, such as "Number of Nights" for the Hotel expense category, are displaying as expected in the mobile app.
Impact:
- Mobile users are unable to input the number of days rented for car rental expenses, potentially leading to incomplete or inaccurate expense reports.
Steps to Reproduce:
- Navigate to:
- Expense management > Setup > General > Expense fields visibility (Expense reports re-imagined)
⚠️ Ensure that the company you're configuring is the same company used to test in the mobile app.
- Select Category:
- On the left panel, choose Car rental category.
- Field Configuration:
- Locate the field: "Number of days rented"
- Set the Visibility to "Recommended"
- We also tested with other values like "Required", but the issue persists.
- Confirm Expense Category Type:
- Navigate to:
- Expense management > Setup > General > Expense categories
- Active category: Car Rental
- Inactive categories: 110-Sales-Car Rental, 210-Office-Car Rental
- For each, open the category and check the “Expense type” field.
- Value is set to “Car rental”
- Mobile App Testing:
- Open the Expense Management mobile app
- Go to the Expenses tab
- Tap the "+" button to create a new expense
- Click Skip (no receipt needed)
- Select “Car rental” as the Expense category
- Enter a Transaction amount
- Leave or modify Currency, Transaction date, and Payment method
- Tap “Add more details”
- Issue Observed:
- The field “Number of days rented” is not visible in the app
- That field appeared once exactly where I highlighted in yellow color
- Validation:
- We confirmed the configuration is applied to the correct legal entity used in the app.
Additional Observation:
- This issue appears to be specific to the Car Rental category.
- For example, in the Hotel category, the field "Number of nights" is also set to "Recommended" and does appear in the mobile app as expected.
- Steps to confirm:
- Configure “Number of nights” for Hotel category in Expense fields visibility
- Create a Hotel expense in the mobile app
- Tap “Add more details”
- Field does appear correctly
STATUS DETAILS
New