Recently, the NIC e-Invoice portal validation appears to reject invoices when both the Bill-to GSTIN and Ship-to GSTIN are provided and are identical. In such scenarios, the portal returns an error similar to:

"If ship details are provided, Bill-to GSTIN and Ship-to GSTIN should not be the same."

In standard business scenarios, it is common for the goods to be delivered to the same GST-registered location as the billing party. However, D365 Finance currently includes the Ship-to information in the e-Invoice payload whenever Ship-to details exist, even when the Ship-to GSTIN is identical to the Bill-to GSTIN.

Enhancement part:

When the Bill-to GSTIN and Ship-to GSTIN are the same, D365 Finance should: Automatically suppress the Ship-to section in the e-Invoice file or Provide a configurable option to exclude Ship-to details when both GSTINs are identical.

Business Impact:

E-Invoice generation fails for valid business transactions.