3
Ability to assign specific manual review agents to specific queues. On the Queues page, in DFP's Case Management experience, agents should only be able to see/access the queues that they are assigned to.
STATUS DETAILS
Completed
Administrator on 12/14/2023 8:37:58 AM
Thank you for this valuable feedback. We are happy to announce that we released Assigned Queues as a feature in Nov 2023.
Please refer to the following link for more information: https://learn.microsoft.com/en-us/dynamics365/fraud-protection/case-management-administrator
Best regards,
DFP Team