3

Need for better reporting of reason code data, for example heat maps, to understand the top reasons for different decisions quickly and effectively.


Category: General
STATUS DETAILS
Declined
Ideas Administrator

Thank you for the suggestion! While we are not considering this idea at this time, please note that reason codes are retrievable fields for a transaction through Search. You can export reason code data through Search by using Event Tracing, and build any reports or analytics of your choosing.

For more information on how to use export functionality in Search, please refer to the product documentation:

Search - Dynamics 365 Fraud Protection | Microsoft Learn

To learn more about how to trace out data from Dynamics 365 Fraud Protection using Event Tracing, please refer to the following product documentation:

Event tracing - Dynamics 365 Fraud Protection | Microsoft Learn

Best regards, DFP Team