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Toyota Motors Europe is currently using Customer Voice product to design and distribute the survey to their customers across different countries in Europe. Currently there is an option of personalizing surveys in customer voice by applying Toyota specific branding and theme but there is no option of applying Toyota branding, theme and fonts on unsubscribe page.


Customizing unsubscribe page will help Toyota in increasing customer experience and will help in achieving common theme from start to end of customer voice survey journey.


It will be nice to have this feature in upcoming customer voice release.


We have discussed this with MS team against ticket no - TrackingID#2304270050001695 and they suggested to post this here as an idea.


Category: Survey Design
STATUS DETAILS
New