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There is a need to integrate externally managed content (CMS/email builder) into Customer Insights – Journeys (CIJ) and expects to programmatically create and manage reusable Content Blocks.
Currently:
- Content Blocks are stored in
msdynmkt_fragmentbut are not API-supported for CRUD - Direct Dataverse/API/Power Automate approaches are unsupported and unreliable
- There is no documented API for content block creation, update, or publish
- Customers are forced into manual HTML import via UI, which doesn’t scale for enterprise content pipelines
Gap: No supportable way to automate or synchronize externally authored modular content into CIJ
Ask / Feature Request:
- Provide supported API/extensibility for Content Blocks lifecycle (create/update/publish)
- Enable safe external content sync pattern (CMS → CIJ)
- Abstract internal dependencies (instead of relying on
msdynmkt_fragment) - Support automation scenarios via Web API / Power Platform
This is becoming critical for customers with centralized CMS/content supply chains and composable marketing architectures.
Are there any roadmap considerations for API support in this space?
Roadmap for documented API for content block creation, update, or publish?
STATUS DETAILS
New
