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There is a need to integrate externally managed content (CMS/email builder) into Customer Insights – Journeys (CIJ) and expects to programmatically create and manage reusable Content Blocks.

Currently:

  • Content Blocks are stored in msdynmkt_fragment but are not API-supported for CRUD
  • Direct Dataverse/API/Power Automate approaches are unsupported and unreliable
  • There is no documented API for content block creation, update, or publish
  • Customers are forced into manual HTML import via UI, which doesn’t scale for enterprise content pipelines

Gap: No supportable way to automate or synchronize externally authored modular content into CIJ

Ask / Feature Request:

  • Provide supported API/extensibility for Content Blocks lifecycle (create/update/publish)
  • Enable safe external content sync pattern (CMS → CIJ)
  • Abstract internal dependencies (instead of relying on msdynmkt_fragment)
  • Support automation scenarios via Web API / Power Platform

This is becoming critical for customers with centralized CMS/content supply chains and composable marketing architectures.

Are there any roadmap considerations for API support in this space?


Roadmap for documented API for content block creation, update, or publish?

Category: Email
STATUS DETAILS
New