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When sending out quotes or orders via email and using the custom option rather than the default email body layout the formatting is lost on any text that is entered.

The required formatting only works if adding in HTML code to the text.

Would be useful for this to be able to handle any text entered and show that formatting on the outgoing communication.

Thanks
Category: Sales
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. We released this feature as part of the functionality in Enhanced email capabilities. 

 

Sincerely, 

Tomás Navarro

PM, Microsoft