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Currently, workflow error messages do not guide the end user.


For example, an error is received stating that a purchase order cannot be distributed because an accounting account is not active. The error message simply states "Failed to Validate Accounting Distribution". If the user has not previously received this error, the error is passed on to the key user, who then contacts the software developer for monitoring.


A lot of effort is spent for a simple account inactivity error.For this reason, I recommend that workflow error messages be written in more detail for the end user.

Category: General
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