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Issue: When you send direct e-mail to several contacts, and some of those contacts do not have an e-mail address, the e-mail is sent to the parent account in stead. This is by design, but unwanted for some companies. For example: you would be e-mailing a company's CEO, while you expect to be e-mailing the employees themselves.
Solution: System Setting to turn off sending e-mail to the account when the contact has no e-mail address.
Outcome: No e-mail should be sent. Preferably a warning message "no e-mail address" should be shown.
Solution: System Setting to turn off sending e-mail to the account when the contact has no e-mail address.
Outcome: No e-mail should be sent. Preferably a warning message "no e-mail address" should be shown.
STATUS DETAILS
Needs Votes
Comments
Hello Toby, Thanks for your feedback. This is an interesting ask, and we'll investigate what we can do to make this better. Thanks Linda
Category: Account, Contact, Calendar and Activity Management